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Mega Menu_newspaper_438174_24px Payroll Country Blog

Your constant source for helpful, useful, and entertaining content about payroll, human resources or anything else that will help you manage your workforce.

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PeopleWork

Conversations with experts in a wide range of HR/HCM topics, for the benefit of anyone whose job it is to manage a workforce or take care of people.

Ashley Explains

Our Implementation Manager Ashley Hamilton gives you the facts about tax, labor laws, and a whole lot more.

Unfiltered HR

Our very own Jen Strait and Emily Martin from Ally HR Partners tackle common HR issues and provide practical advice to help you manage your workforce more effectively!

Mega Menu_Demo Video Library_video-player_438174 Demo Video Library

Welcome to our comprehensive - yet growing - library of instructional how-to videos that focus on a variety of functions across our software platforms. Scroll down and filter by category or use the search bar to find exactly what you're looking for.

Mega Menu_Resource LIbrary_book_438174 Resource Library

A robust library of guides, kits and tools designed to educate and support anyone responsible for payroll, HR or managing a workforce of people.

Mega Menu_Employer Guides_user-guide_438174 Employer Guides

An extensive and ever-growing library of super handy employer guides on everything from human resource topics, important Labor Law updates, how to approach payroll for your company's industry, and much more.

Mega Menu_Software Downloads_download_438174 Software Downloads
Software Downloads

Quickly reference and download software platforms, installation guides, middleware and other critical files you may need as a client to properly process critical payroll and HR functions with Complete Payroll. 

Mega Menu_What Is Payroll Country_landscape_438174 What is Payroll Country?

In Payroll Country, people come first, manners aren't optional and a job isn't done until it is. Sure, we're headquartered in a small, rural town. But Payroll Country isn't just where we're from. It's our philosophy of how business should be conducted. Welcome!

Mega Menu_Careers_career_438174 Careers
Careers in Payroll Country
It's not about where we work, it's about how we work. And, more importantly, how we work together.
Mega Menu_Client Referral Program_teamwork_438174 Client Referral Program

Earn payroll credit for bringing your colleagues and friends to Payroll Country!

Mega Menu_Client Testimonials_rating_438174 Client Testimonials

Check out what some of our most loyal clients have to say about their Payroll Country experience, or leave some kind words about your own. 

Mega Menu_Switching Payroll Companies_bridge_438174 Switching Payroll Companies

Our clear and simple implementation process removes all of the guesswork and friction, so can switch payroll providers seamlessly and without disruption to your business.

Our Solutions

Humans are your best resources. They should be paid, managed and supported with enterprise technology and people that care. Learn all the ways Complete Payroll can help.

People Solutions for People People

You do what you do because you care about people. Same here. Call us old-fashioned, but we think modern, enterprise HCM technology should be supported by people who really care. That's why you're going to love it in Payroll Country.

Debbie Klymkow

Boulevard Van City

We moved to Complete Payroll about 3 years ago. It was seamless and working with Lacy Smart on Mondays is a breeze.

Eileen Reeves

Catholic Charities

After nearly 10 years, we are receiving the same or better service than when we started. The ability to reach our dedicated customer service representative in a timely manner is huge when there are deadlines in play. Requests for unique reports and integration with our other vendors has been handled without hesitation. We truly feel a partnership with Complete Payroll.

Emily Wyse

Wyse Properties

I just love Lindsay! She does an awesome job! She is very responsive and I like that she teaches me how to find things rather than just doing it for me.

Howard Clarke

H Clarke Services

We have been with Complete Payroll for quite awhile now and plan on staying. Thanks!

Watch Howard's Testimonial

We have been using Complete Payroll for over five years and have found them to be responsive, professional, friendly, and cost effective. Customer service is best judged when something goes wrong. Complete Payroll is always there immediately to help fix the issue. Complete Payroll is a payroll partner, not just a payroll service.

Elvira Aletta

Explore What's Next

Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.

Lisa Lyons

Attica Auto Supply Inc

Friendly, answered all my questions, and never felt hurried.

The program has met our needs! Actually exceeded them!

Great products, great people and no problems!

Nancy Miller

N&G Broadway Inc

Very friendly staff, and you are always on top of the services you offer.

I appreciate updates that Complete Payroll provides. Site is easy to navigate. Our rep, Karla, is so accommodating and friendly. We appreciate her also. So happy we made the switch to Complete Payroll!

I have worked with two other payroll companies and Complete Payroll has been the best in payroll custom packages and customer support! The payroll reports are readable with larger font when printed and program is user friendly.

Nancy Miller

N&G Broadway Inc

Very friendly staff, and you are always on top of the services you offer!

Our payroll specialist, Ashlee Adams, is extremely knowledgeable, helpful and quick to respond to all questions and concerns. She has alleviated many stressful situations for our company and is a true pleasure to work with! Thank you Ashlee!

Friendly employees, lots of resources. 

Kathy Cassetta

Cassetta Agency Inc

You have the best employees working for you. They are professional and a delight to work with!

Joe Czerny

Mercy Flight Inc

Service reps are so helpful and always available. Andrea is the best!

I love our CSR Megan. She makes my life so easy. I used to be with one of your competitors and the CSR there treated me like a number. Megan treats me like she is part of my team.

Jasen Meyers

J. Meyers Contracting LLC

Our payroll service is prompt and efficient. I very much appreciate the expertise shared with us in regard to all employer responsibilities and regulations.

Great service, reports are easy to read with large prints and online service is user friendly.

Nicole Begin

Town of Pembroke

The Town of Pembroke has had a wonderful experience with Complete Payroll. We've been using them since 2013 and would recommend their service.

Ashlee has been amazing and is there every step of the way, and Jen Strait's service and guidance has been beyond helpful! The team that you have created at CP is such a wonderful asset to any business large or small and I have and will recommend you to other companies moving forward.

Great customer service. Phone calls are always returned promptly. Always go above and beyond!

Seamless conversion from my previous payroll provider. Superior customer service. Competitive prices. Kudos! :)

I have been very happy with the associates that I have worked with over the years!

Roberta Cesar

PUSH Buffalo, Inc.

Our customer reps have been very quick to respond to any questions we may have and they are always pleasant and professional.

Great customer service and very user friendly!

James Wallace

Mercy Flight

It's not every day that one has to deal with termination of employment. Having information/checklist, etc., will greatly assist in making sure that the process goes well for all parties involved. Thank you!

Excellent customer service, easy to use, has saved me so much time! The attendance software has been really helpful to our employees who are easily able to monitor their time off, time off requests that they have made, etc. So glad we made the switch!

Susan St. Cyr

RJW Services LLC

Every time we have called in for any reason we have always been taken care of in a timely manner. Reps are very helpful and respectful and go out of their way to help.

Heidi Riggs

CH3 Biosystems

Always good customer service. Very helpful whenever needed. Perfect payroll.

Lena Raimondo

Parkside Fire & Security

Never an issue. Always supportive.

Good customer service. Andrea Dimmick is great to work with!

Alethea Sokero

Sokero CPA Services, P.C.

Complete Payroll has been so much better than our previous payroll processors. Accurate, responsive, and always available when we contact them.

Professional service for a low price. Highly recommend.

Susan St. Cyr

RJW Services, LLC

I have nothing but great things to say about Complete Payroll. Our representative Kelsey has been AMAZING and very helpful every time I have had a problem or question. Our employees are paid like they should be and everyone is happy.

My rep Jennifer Smith is awesome. She goes above and beyond to be helpful and is always quick to respond to my emails.

Andrea Dimmick, our dedicated Rep, is awesome!! She always is there to help me when needed and has a wonderful personality.

Carol Chandler

McHone Industries

It's going very well, everyone has been awesome!

Comfortable software program and excellent customer service. Our CSR is amazing.

Barbara Lougheed

Bridal Chateau II LLC

Generally reliable and accurate. Pleasant customer service rep's!

Our Core Solutions

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Payroll Processing

With Complete Payroll, you don’t have to trudge through the muddy waters of payroll process, tax and paper trails all by your lonesome.

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Time & Attendance

Automating your time and attendance saves you time, money and turns labor costs into a competitive advantage.

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HR Software

An easy-to-use, cost-effective, cloud-based HCM software platform to manage the entire employee lifecycle.

Debbie Klymkow

Boulevard Van City

We moved to Complete Payroll about 3 years ago. It was seamless and working with Lacy Smart on Mondays is a breeze.

Eileen Reeves

Catholic Charities

After nearly 10 years, we are receiving the same or better service than when we started. The ability to reach our dedicated customer service representative in a timely manner is huge when there are deadlines in play. Requests for unique reports and integration with our other vendors has been handled without hesitation. We truly feel a partnership with Complete Payroll.

Emily Wyse

Wyse Properties

I just love Lindsay! She does an awesome job! She is very responsive and I like that she teaches me how to find things rather than just doing it for me.

Howard Clarke

H Clarke Services

We have been with Complete Payroll for quite awhile now and plan on staying. Thanks!

Watch Howard's Testimonial

We have been using Complete Payroll for over five years and have found them to be responsive, professional, friendly, and cost effective. Customer service is best judged when something goes wrong. Complete Payroll is always there immediately to help fix the issue. Complete Payroll is a payroll partner, not just a payroll service.

Elvira Aletta

Explore What's Next

Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.

Lisa Lyons

Attica Auto Supply Inc

Friendly, answered all my questions, and never felt hurried.

The program has met our needs! Actually exceeded them!

Great products, great people and no problems!

Nancy Miller

N&G Broadway Inc

Very friendly staff, and you are always on top of the services you offer.

I appreciate updates that Complete Payroll provides. Site is easy to navigate. Our rep, Karla, is so accommodating and friendly. We appreciate her also. So happy we made the switch to Complete Payroll!

I have worked with two other payroll companies and Complete Payroll has been the best in payroll custom packages and customer support! The payroll reports are readable with larger font when printed and program is user friendly.

Nancy Miller

N&G Broadway Inc

Very friendly staff, and you are always on top of the services you offer!

Our payroll specialist, Ashlee Adams, is extremely knowledgeable, helpful and quick to respond to all questions and concerns. She has alleviated many stressful situations for our company and is a true pleasure to work with! Thank you Ashlee!

Friendly employees, lots of resources. 

Kathy Cassetta

Cassetta Agency Inc

You have the best employees working for you. They are professional and a delight to work with!

Joe Czerny

Mercy Flight Inc

Service reps are so helpful and always available. Andrea is the best!

I love our CSR Megan. She makes my life so easy. I used to be with one of your competitors and the CSR there treated me like a number. Megan treats me like she is part of my team.

Jasen Meyers

J. Meyers Contracting LLC

Our payroll service is prompt and efficient. I very much appreciate the expertise shared with us in regard to all employer responsibilities and regulations.

Great service, reports are easy to read with large prints and online service is user friendly.

Nicole Begin

Town of Pembroke

The Town of Pembroke has had a wonderful experience with Complete Payroll. We've been using them since 2013 and would recommend their service.

Ashlee has been amazing and is there every step of the way, and Jen Strait's service and guidance has been beyond helpful! The team that you have created at CP is such a wonderful asset to any business large or small and I have and will recommend you to other companies moving forward.

Great customer service. Phone calls are always returned promptly. Always go above and beyond!

Seamless conversion from my previous payroll provider. Superior customer service. Competitive prices. Kudos! :)

I have been very happy with the associates that I have worked with over the years!

Roberta Cesar

PUSH Buffalo, Inc.

Our customer reps have been very quick to respond to any questions we may have and they are always pleasant and professional.

Great customer service and very user friendly!

James Wallace

Mercy Flight

It's not every day that one has to deal with termination of employment. Having information/checklist, etc., will greatly assist in making sure that the process goes well for all parties involved. Thank you!

Excellent customer service, easy to use, has saved me so much time! The attendance software has been really helpful to our employees who are easily able to monitor their time off, time off requests that they have made, etc. So glad we made the switch!

Susan St. Cyr

RJW Services LLC

Every time we have called in for any reason we have always been taken care of in a timely manner. Reps are very helpful and respectful and go out of their way to help.

Heidi Riggs

CH3 Biosystems

Always good customer service. Very helpful whenever needed. Perfect payroll.

Lena Raimondo

Parkside Fire & Security

Never an issue. Always supportive.

Good customer service. Andrea Dimmick is great to work with!

Alethea Sokero

Sokero CPA Services, P.C.

Complete Payroll has been so much better than our previous payroll processors. Accurate, responsive, and always available when we contact them.

Professional service for a low price. Highly recommend.

Susan St. Cyr

RJW Services, LLC

I have nothing but great things to say about Complete Payroll. Our representative Kelsey has been AMAZING and very helpful every time I have had a problem or question. Our employees are paid like they should be and everyone is happy.

My rep Jennifer Smith is awesome. She goes above and beyond to be helpful and is always quick to respond to my emails.

Andrea Dimmick, our dedicated Rep, is awesome!! She always is there to help me when needed and has a wonderful personality.

Carol Chandler

McHone Industries

It's going very well, everyone has been awesome!

Comfortable software program and excellent customer service. Our CSR is amazing.

Barbara Lougheed

Bridal Chateau II LLC

Generally reliable and accurate. Pleasant customer service rep's!

Time & Attendance Solutions

Employee Scheduling Platform

Employee Scheduling

Manage complex schedules, ensure qualified coverage, give employees scheduling control and expedite shift changes.

Automated Timekeeping Platform

Automated Timekeeping

Cloud-based automated timekeeping simplifies payroll processing, ensures compliance and reduces labor costs.

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Time Clocks

Physical time clocks, mobile apps, web browser punching, badge cards and biometrics for tracking time worked.

Talk to Sales

Let us help you turn labor costs into a competitive advantage. ⚡️

Talk to Sales

Let us help you turn labor costs into a competitive advantage. ⚡️

Additional Text

HR & Administrative Solutions

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HR Support

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Employee Handbooks

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Background Checks

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Labor Law Posters

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Payday Advances

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ACA Reporting

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Worker's Compensation

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Unemployment Claims

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NYS Sexual Harassment Prevention