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Knowledge Portal

Welcome to your Payroll, HR and Labor Law Knowledge Portal.

This portal has been created specifically for the New York Small Business Development Centers - including all of its advisers and the businesses they serve. Everything included within this portal is available to you for free and without obligation. You are also invited to contact Tracy Schmidt with any questions you have!

We've got a lot in store for you...

KP - Resource Library
KP - Helpful Articles
KP - Services Overview
KP - Direct Support
KP - Email Newsletter
KP - Request a quote

The Resource Library

We're constantly releasing new tools to help you with payroll, HR and other administrative objectives. Every resource is available to you for free and without obligation.

Paid Family Leave Compliance Bundle

Paid Family Leave Compliance Bundle

We've partnered with Harris Beach to give you the letter and policy templates you need to provide the "proper written guidance" to your employees needed to comply with the new law.
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NYS Employee Onboarding Kit

All the tools you need to properly hire and onboard a new employee in New York. The Kit includes a form bundle, letter templates, best practice recommendations and video tutorials.
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Preparing for New York Paid Family Leave

Our comprehensive PDF Guide explains the new Paid Family Leave program that takes effect in New York in 2018, and what employers can do to get ready.
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NYS Labor Law Poster Compliance Kit

This Kit overviews all the different notices that are mandated by the New York State Department of Labor. It also has links to download and print each notice so you can get compliant.
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NYS Employee Termination Kit

Similar to the Onboarding Kit, the Termination Kit includes a form bundle, letter template, how-to guide and even a checklist to help you get through the actual termination meeting.
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NYS Farmer's Tax Advantages Kit

This Kit explains all the state and federal tax credits available to Farmers in New York State to help them save money, protect their assets and minimize their tax liabilities.
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Payroll for Restaurants Complete Guide

The IRS considers tipped wages as income that must be taxed. This Guide helps teach restaurant owners (and their employees) what the laws are and how to get - and stay - compliant.
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The Employer's Guide to Unpaid Internships

A quick, 7-page PDF document that explains what criteria employers need to meet in order to qualify for the FLSA exemption to legally bring on unpaid interns.
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The Timekeeping Savings Calculator

A nifty tool to help you calculate how much your business can reliably expect to save - in terms of money and time - by transitioning to an automated timekeeping solution.
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2017 Payroll & Tax Reference Guide

Similar to the one-offs the big payroll companies keep giving you, but it's a webpage. So you can bookmark it and find anything you're looking for in a second with the search tool.
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State-By-State Minimum Wage Breakdown

This quick reference guide shows you the current minimum wage rates for all U.S. states and territories, plus future scheduled rates until 2022.
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Direct Deposit Authorization Form

Download the form you need to complete with your employees to properly set up direct deposit payments.
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General OSHA Safety Guide

This PDF reference guide will teach you about OSHA in general terms and how you can create a safer, compliant workplace.
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Employer's Guide to COBRA

This PDF reference guide will teach you all about COBRA - who qualifies, what's a qualifying event and more.
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Employer's Guide to the ADA

This PDF reference guide will teach you all about the ADA, the interactive process and how to accommodate for employees with disabilities.
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Understanding the R&D Tax Credit

A simple guide to understanding the Research and Development Tax Credit that was recently revised by the IRS with the intent of being available to more employers.

In the current business climate, owning a small business is very difficult. Having a payroll company that can eliminate all my potential headaches and concerns in one facet of the business is so important. I cannot imagine using anyone other than Complete Payroll.

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Kevin Casey, Chief Operating Officer, Mead Square Pharmacy

What I love most about Complete Payroll is the quick resolution and response. There are not many issues, but like anything in life, issues happen and the way they are dealt with is the true testament of a person or company. And Complete Payroll is the best at acknowledging the issue and resolving the problem quickly. My rep is fantastic to work with and I refer Complete Payroll whenever I can!

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Nancy Woolver, Financial Adviser, The Financial Service Company

The team at Complete Payroll does an amazing job taking care of all our payroll needs. The Evolution Software is so user-friendly and whenever I do have a question Andrea is right there to help me. I have worked with several payroll companies over the past 31 years and moving to Complete Payroll back in 2011 was one of my best decisions. It’s difficult to find an organization that is so dedicated to their clients but Complete Payroll never disappoints. I would highly recommend that everyone head over to Payroll Country. You’ll be glad you did.

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George Emerling, Vice President, Emerling Agency

Hunt Hollow Ski Club has been using Complete Payroll Processing for all our payroll needs for many years. We've tried other companies from time to time but always return to Complete Payroll. The main reason is because we have an assigned payroll specialist who knows our needs inside and out, is knowledgeable, easy to reach and very responsive. My questions and concerns are addressed in a VERY timely manner and I never feel that I have to handle sticky issues alone.

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Arden Neubauer, Business Manager, Hunt Hollow Ski Club

Relevant Blog Posts

We've compiled a generous helping of articles from our blog we thought would be especially helpful for you.

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Here's your overview of the Paid Family Leave coming to New York

New York’s Paid Family Leave program is designed to provide wage replacement to employees for a variety of family and/or medical reasons, including maternity/paternity leave, caring for a close relative with a serious health condition and relieving family pressures when someone is called to active military service.
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What's the difference between FMLA and Paid Family Leave?

There are many similarities between the Family Medical Leave Act (FMLA) on the federal level and New York's newly-introduced Paid Family Leave program. So it's understandable why many people confuse the two - especially since Paid Family Leave in New York hasn't been implemented yet. Fortunately, we're here to set the record straight by providing general overviews of each of the two (separate) programs, so you can understand for certain the similarity and the difference between FMLA and Paid Family Leave.
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How often should you pay your employees?

How often should you pay your employees? As a payroll processing company, we get this question a lot. The answer can be complicated because (1) your payroll processor is not allowed to make this decision for you and (2) depending on how your worker(s) are classified, you may be required by law to pay them at a certain frequency. (For example, manual laborers must be paid weekly.) The good news is, except for certain pay frequency labor law requirements, businesses can set their own wage payment schedule for the most part.
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How to create a job description

If you're hiring an employee for the first time, chances are you've never created a professional job description before. No worries. This article will walk you through the process and even offer a free job description template to help you get started.
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How to terminate an employee in New York State

Terminating an employee is one of the most difficult things to do in business. Apart from the emotional aspect, we've provided clear instructions on how to terminate an employee (properly) in the state of New York.
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New York passes its own overtime salary threshold increases

The New York State Department of Labor published final rules regarding the increased salary thresholds to be considered exempt from overtime as well as changes to the minimum wage schedule. The final rules also include minimum wage increases specific to employees in certain industries.
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How to learn your labor law poster requirements

Despite the digital age we live in, the old-fashioned printed poster still has a place in the office. The government still requires certain information to be posted in offices, and businesses that fail to post them may be subject to penalties.
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Clarifying the difference between an employee and an independent contractor

Deciding how to classify a new worker can be considered one of the most basic HR or payroll decisions. It can also be considered one of the most important. This decision affects the employer’s tax and reporting requirements...
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Learn what a life in Payroll Country could mean for your business.
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Learn a little more about Complete Payroll and how we can help you.

Payroll Processing

Payroll Processing

It's about accuracy, timeliness, staying compliant and often, saving money. And it’s exactly what we do best.

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Human Resources

Human Resources

Focus on growth and profitability and let our HR professionals help you protect your greatest assets.

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Time and Labor

Time and Labor

Effective timekeeping doesn't just improve the payroll process; it enhances operations as a whole.

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Additional Services

Additional Services

We do a lot and we do it well. At Complete Payroll, there are a lot of ways we can help your company run like a well-oiled machine.

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Or get in touch with Tracy

She's made herself available to everyone that touches your organization to answer questions and help however she can.

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Tracy Schmidt

Account Executive, Complete Payroll

Phone: 585-969-4309

Email: tschmidt@completepayroll.com

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