Welcome to Our iSolved Information Portal!
We're excited about the changes to our internal software and even more excited to share them with you!
This page is a one-stop shop to provide helpful iSolved resources, keep you informed, and give you a way to provide feedback and ask questions about the new platform.
Be sure to bookmark this page. We plan to update it frequently.
Let's Get Started:
Things You May Notice
- For increased security, pay stubs and reports will no longer be emailed directly. Instead an email will alert the user that new information is available and direct them to a self-serve portal for pay stubs and a client login for the reporting.
- Your billing will be calculated on a “Per Active Employee Fee” versus “Per Check Fee”. To ensure we aren’t charging you for employees you no longer have, Complete Payroll will be “terminating” employees that have not been paid in 6+ months.
- While the information within your reports will be the same, you’ll notice an update to their appearance.
- Prenotes do not change status until ten (10) days after the next processed payroll.
We're Here to Help!
iSolved Demo & Training Videos
Overviews, product demos, and other tips and tricks to make you and your team bona fide iSolved ninjas in no time! 🥷
Use the search bar or select from the list of categories to get started.
- All
- Adaptive Employee Experience
- Attract and Hire
- Benefits
- Conversational Virtual Assistant
- Employee Marketplace
- Expense Management
- Giving and Volunteering
- Human Resources
- Intelligent Reporting
- Learn and Grow
- Onboard and Develop
- Payroll
- Payroll and HR
- People Cloud
- Platform
- Predictive People Analytics
- Reporting
- Scheduling
- Share and Perform
- Talent Acquisition
- Talent Management
- Time and Labor Management
- Workforce Management
Expense Management Using Adaptive Employee Experience
Adaptive Employee Experience (AEE) in iOS
ACA Compliance Using iSolved People Cloud
Adaptive Employee Experience (AEE) in Android
Enable: Open Enrollment
Making Changes to Employee Tax Information
iSolved People Cloud for Payroll
Viewing Payroll Reports Using Report Archive & Client Menus Reporting in iSolved
iSolved Client User/Account Activation & Basic Navigation
Payroll Register & Payroll Summary Reports in iSolved
iSolved Adaptive Employee Experience (Employee Self-Serve)
Adding or Changing a Direct Deposit in iSolved
Time & Attendance Reporting with Adaptive Employee Experience (AEE)
iSolved People Cloud for Onboarding and Offboarding
Managing HR Administration Using iSolved People Cloud
Continuous Learning Through Learn & Grow
Employ: Attract & Hire
Recruit Top Talent with Attract & Hire
Predictive Analytics With TrenData
Benefits Administration Using Adaptive Employee Experience (AEE)
Adaptive Employee Experience Overview (Extended)
Downloadable iSolved Resources
- All
- Adaptive Employee Experience
- Employee Onboarding
- Expense Management
- Infographics
- Integrations
- Mobile Apps
- Sales Sheets
- Talent Management
- TurboTax™️
- E-Verify
Employee Onboarding (Sales Sheet)
Take new hires through all the necessary steps, tasks & forms that are part of a proper company orientation.
Adaptive Employee Experience (Sales Sheet)
Instant access to all of the HR, Payroll, Talent & Performance & Time Tracking tools you need, built into one seamless technology.
Adaptive Employee Experience (Info Sheet)
Instant access to all of the HR, Payroll, Talent & Performance & Time Tracking tools you need, built into one seamless technology.
Adaptive Employee Experience for iOS
Step-by-step guide for transitioning to the new isolved interface on your iOS device.
Adaptive Employee Experience for Android
Step-by-step guide for transitioning to the new isolved interface on your Android device.
iSolved TurboTax Integration (Flyer)
iSolved partners with TurboTax to allow users to easily import their W-2 during the tax filing process.
iSolved TurboTax Integration (Sales Sheet)
iSolved partners with TurboTax to allow users to easily import their W-2 during the tax filing process.
E-Verify Product Profile
Internet-based system that compares an employee’s I-9 to data from the SSA & DHS to confirm eligibility for employment.