<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=690758617926394&amp;ev=PageView&amp;noscript=1">
Skip to content
Mega Menu_newspaper_438174_24px Payroll Country Blog

Your constant source for helpful, useful, and entertaining content about payroll, human resources or anything else that will help you manage your workforce.

Mega Menu_Video Series_clapper_438174 Video Series
PeopleWork

Conversations with experts in a wide range of HR/HCM topics, for the benefit of anyone whose job it is to manage a workforce or take care of people.

Ashley Explains

Our Implementation Manager Ashley Hamilton gives you the facts about tax, labor laws, and a whole lot more.

Unfiltered HR

Our very own Jen Strait and Emily Martin from Ally HR Partners tackle common HR issues and provide practical advice to help you manage your workforce more effectively!

Mega Menu_Demo Video Library_video-player_438174 Demo Video Library

Welcome to our comprehensive - yet growing - library of instructional how-to videos that focus on a variety of functions across our software platforms. Scroll down and filter by category or use the search bar to find exactly what you're looking for.

Mega Menu_Resource LIbrary_book_438174 Resource Library

A robust library of guides, kits and tools designed to educate and support anyone responsible for payroll, HR or managing a workforce of people.

Mega Menu_Employer Guides_user-guide_438174 Employer Guides

An extensive and ever-growing library of super handy employer guides on everything from human resource topics, important Labor Law updates, how to approach payroll for your company's industry, and much more.

Mega Menu_Software Downloads_download_438174 Software Downloads
Software Downloads

Quickly reference and download software platforms, installation guides, middleware and other critical files you may need as a client to properly process critical payroll and HR functions with Complete Payroll. 

Mega Menu_What Is Payroll Country_landscape_438174 What is Payroll Country?

In Payroll Country, people come first, manners aren't optional and a job isn't done until it is. Sure, we're headquartered in a small, rural town. But Payroll Country isn't just where we're from. It's our philosophy of how business should be conducted. Welcome!

Mega Menu_Careers_career_438174 Careers
Careers in Payroll Country
It's not about where we work, it's about how we work. And, more importantly, how we work together.
Mega Menu_Client Referral Program_teamwork_438174 Client Referral Program

Earn payroll credit for bringing your colleagues and friends to Payroll Country!

Mega Menu_Client Testimonials_rating_438174 Client Testimonials

Check out what some of our most loyal clients have to say about their Payroll Country experience, or leave some kind words about your own. 

Mega Menu_Switching Payroll Companies_bridge_438174 Switching Payroll Companies

Our clear and simple implementation process removes all of the guesswork and friction, so can switch payroll providers seamlessly and without disruption to your business.

EEO-1 Reports: An Employer's Guide

Every year the United States Equal Opportunity Employment Commission mandates employers submit a compliance survey called the EEO-1, which collects employee data regarding race, gender, ethnicity, and job type or level.

Introduction

Every year the United States Equal Opportunity Employment Commission mandates employers submit a compliance survey called the EEO-1, which collects employee data regarding race, gender, ethnicity, and job type/level. 

The data has been used since 1966 to enforce civil rights, as well as monitor and analyze patterns in employment demographics. Currently, the report is only regularly accepted through the internet, though rare exceptions are made for businesses with no web access.

EEO-1 Compliance Survey for Employers

Download a copy of the yearly mandated EEO-1 Compliance Survey.

Download Now

Who Must File & How Data is Collected

The EEOC requires an EEO-1 form from any business that has 100+ employees or if there are 100+ employees between the business and any corporate ownership (parent company or corporation that owns all or a majority of the stock) or affiliates. Federal contractors are also required to submit an EEO-1 form each year if they employ 50 or more people per year and have been contracted for $50,000 or more (or, alternatively if they have not been contracted for $50,000 per year -- if they serve as a depository of Government funds or are a financial institution that deals in U.S. Savings Bonds and Savings Notes). This includes both full and part-time employees, as well as remote employees. 

Employers are not allowed to assume or guess an employee’s ethnicity. The EEOC requires that employers give employees a chance to self-identify before they use employment records. 

The data must be collected from only one pay period in either October, November, or December of the current survey year. 

However, there are some exceptions. Only entities within the 50 United States and Washington D.C. are required to report -- entities located in other territories such as Puerto Rico or the Virgin Islands are exempt. Additionally, a select group of organization types is exempt as well. Those organizations are as follows:

  • State governments 
  • Local governments
  • Public primary school systems 
  • Secondary school systems 
  • Institutions of higher education
  • American native tribes 
  • Alaskan native tribes 
  • Tax-exempt private membership clubs other than labor organizations

Any business entity that meets the requirements and does not qualify for exemption must file with the EEOC office of Enterprise Data and Analytics Employer Data Team and must be certified yearly by May 31st. 

However, exemptions may be made for entities that meet all of the requirements but decide to claim that the process of preparation and filing would create an undue hardship. In that case, the employer can apply for a special exemption which, if approved, will most likely result in an extended special deadline. 

Additionally, if your company has filed for bankruptcy, you may be eligible to be removed from the list as well -- you can contact the EEOC Employer Data Team by calling 1-866-286-6440.

Multi-Establishment Companies & Types of Reports

Depending on whether or not your business is a single-establishment company or a multi-establishment company, it could need to file various types of reports.

How do you know which is which? A single establishment company only operates from one location (such as a store or office) and only needs to file a single, standard Type 1 data report. However, a multi-establishment company (which operates from several locations, branches, or franchises) is required to submit several types which could include: 

  • A Type 2 Consolidated Report: This report includes all employees across the company, employed at all locations.  
  • A Type 3 Headquarters Report: This report includes all employees who work out of company headquarters. 
  • A Type 4 Establishment Report: Multi-establishment companies are required to submit a Type 4 report for every location that employs more than 50 employees (such as a store location, a chain franchise, a second office, a training center, etc). 
    A Type 8 Establishment Report or a Type 6 Establishment List: When reporting any site with 50 or fewer employees, you have the option to choose between a Type 8 and a Type 6 report. If you have already included the data of all employees organized by race, gender, ethnicity, and job status in your Type 2 Consolidated List then you only need a Type 6 Establishment List. If you haven’t, you can fill out a Type 8 and the information will automatically transfer to your Type 2 form. It’s important to remember that these forms are only for locations with 50 or fewer employees. 

A Special Note About Client Sites & Remote Workers: 

A lot of employers find themselves confused about establishment locations when it comes time to file their EEO-1s, especially if their employees travel to client-owned locations for work such as when a contractor travels to a construction site or a janitor travels to a cleaning location. Do you list the employee at the client-owned site, or do you list the employee at a standard employee address? Employers have been doing both, and because of the current confusion, the EEOC is not issuing a standard protocol while it considers which is the best avenue to take. 

New Call-to-action

As for remote workers, things are a little more straightforward -- you simply report them to the site at which they report. If the supervisor they report to works at your headquarters, then they belong to the headquarters report. Otherwise, list them on one of the establishment reports or lists. 

About Reconciliation Reports

When reporting locations with 50 employees or less, if you decide to choose a Type 6 Establishment List instead of a Type 8 Establishment Report, then you’ll also be presented with a Reconciliation Report as a way to track any errors or conflicts in your survey. The Reconciliation Report will verify that your Type 6 Establishment List aligns with your Type 2 report, as well as the rest of your reports. In the case it doesn’t, it won’t allow you to certify and you will not be able to proceed with your submission. 

Warning Messages You May Encounter

Because filing the EEO-1 is a complicated process, there are a number of errors or other situations that can occur which will trip system warnings. Here are a few you hopefully won’t encounter, and what will have caused them in the case that you do. 

Verify Repeated Addresses 

You may have two entities located at the same address, sharing the same building which requires separate reports. This is entirely acceptable, however, if you repeat an address more than once on several different forms (for instance, once on a Type 4 Establishment Report and then again on a Type 6 Establishment List), you’ll receive a pop-up asking you to confirm that the information is correct. It’s simply a safeguard to make sure there wasn’t an error. Confirm the information and move on. 

“You deleted 25% or more of your company’s establishments, you must contact the EEO-1 Joint Reporting Committee immediately at 866-286-6440 (toll-free) or E1.TECHASSISTANCE@EEOC.GOV

Unfortunately, if you’ve deleted more than 25% of your company’s establishments, you won’t be able to certify your report. The Equal Opportunity Employment Commission will want an explanation of the removal before any certification is allowed, and you’ll have to contact them via one of the methods in the pop-ups. 

Invalid Location in U.S. Protectorate Popup 

The Equal Opportunity Employment Commission doesn’t collect data from entities outside of the 50 states in the United States and Washington D.C., so if you accidentally submitted data from somewhere else, such as Puerto Rico or the Virgin Islands, you’ll get a pop-up informing you that this information is neither required nor accepted. 

Confirm More than 1,000 Employees Popup

Any time you enter more than 1,000 employees for a particular location, the system will want to verify with you that this information is not a mistake. If you indicate it is a mistake, it will allow you to add these names to a new establishment

Potential Legal Ramifications

Assuming that your corporation falls within the EEO-1 requirement range, the law requires that you file on time and that you keep a copy of your most recent Standard Form 100 “Employer Information Report EEO-1” available for reference at the company or divisional headquarters. There’s always a chance an officer of the Equal Opportunity Employment Commission may come asking to view it during an investigation, legal matter, or another case. 

If you fail to report, you will most likely be compelled by a U.S. District Court to file late. 

It’s also important to be aware that you should never simply guess at answers on your report, and absolutely not lie about the facts. Knowingly falsifying or misrepresenting information on your EEO-1 is a crime and could result in fines and jail/prison time. 

Because potential lawsuits and investigations will relate to other employment documentation, the EEOC also requires that your business keep all employment-related documentation for a period of at least one year after its creation. This includes records of hiring, pay, promotion and demotion, termination, and any other documentation that may have involved the employee. And if a charge involving an employee is ever filed, it is illegal to remove those files whatsoever. 

Remember, if you don’t click certify at the end of your submission, it will not be submitted and you will not be in compliance. Always click certify when you are finished. 

Contact Us

Are you struggling with correctly filing your EEO-1 form? Let the experts help!  Reach out to the team at Complete Payroll today for a consultation

New Call-to-action

I have been working with Lacy Smart and her team for the last few years. I have been impressed by her responsiveness, accuracy, and high level of providing client satisfaction. She and her team are a wonderful testament to the organization!

Bonnie Deneef

Nuttall Golf Cars Inc

I have worked with a few different payroll providers during my career. Complete Payroll is absolutely, by far, the most proficient and customer service-oriented provider I have been privileged to work with. Lindsay Ezard goes above and beyond to assist me with any question I may have. Thank You Lindsay!

Cathy Pace

Finger Lakes Wrestling Club Inc

We were referred to Complete Payroll years ago by a board member and haven't looked back since. When I first started working with them, I knew nothing about payroll. My first rep Lacey, and now JoAnn, are great to work with. Working with Complete Payroll has just been a wonderful all-around experience for me.

Christina Wagar

Dr. Christopher Mozrall

Complete Payroll is a great payroll company, and we love Lacey! She always has the answers to my questions without hesitation. There is very little (if any) wait time to get a call back.

Colleen Koll

Shear Ego Salon & Spa

The first suggestion I made after I joined Shear Ego was that if they were not yet using Complete Payroll, they should be. We continue to be impressed and happy with the quality and friendliness of service, and the excellent newsletters and up-to-date information on all things payroll and HR.

Debbie Klymkow

Boulevard Van City

We moved to Complete Payroll about 3 years ago. It was seamless and working with Lacy Smart on Mondays is a breeze.

Dick Eakins

Norco Farms

Complete Payroll fits my budget, I never get bounced around between customer service reps, and it's very easy to enter my payroll. I simply take a photo of my payroll sheet and email it to my rep. There's never a problem! With them, it's business done, and business done right.

Don Cunningham

Town of Bergen NY

Complete Payroll Processing provided an easy transition from internal payroll processing. With payroll as their core competency, CP has the expertise to help mitigate errors and ease the burden of annual updates. Comprehensive reporting gives all the details needed and an organization can operate with an added piece of mind knowing that the payroll service is taken care of.

Eileen Reeves

Catholic Charities

After nearly 10 years, we are receiving the same or better service than when we started. The ability to reach our dedicated customer service representative in a timely manner is huge when there are deadlines in play. Requests for unique reports and integration with our other vendors has been handled without hesitation. We truly feel a partnership with Complete Payroll.

Emily Wyse

Wyse Properties

I just love Lindsay! She does an awesome job! She is very responsive and I like that she teaches me how to find things rather than just doing it for me.

Howard Clarke

H Clarke Services

We have been with Complete Payroll for quite awhile now and plan on staying. Thanks!

Watch Howard's Testimonial

John Worth

Town Of Pembroke

We have been well served by Complete Payroll. When we have needed support, it was given both in payroll and other employee matters, like handbooks.

We have been using Complete Payroll for over five years and have found them to be responsive, professional, friendly, and cost effective. Customer service is best judged when something goes wrong. Complete Payroll is always there immediately to help fix the issue. Complete Payroll is a payroll partner, not just a payroll service.

I've been very pleased with the service and responsiveness of my CSR, and CP's continued dedication to provide us with all the tools we need to have a successful payroll and HR experience. You are always available when I have a question and always make sure that any problems that arise are worked through to my satisfaction.

Teresa Jackson

Dudley Poultry

We have been customers for many years. Evolution Software is easy to use but, more importantly, Cindy is an email away and her knowledgeable, efficient, and quick to replies to our questions are appreciated. We're very happy with Complete Payroll.

Tina Canali

Chemung County SPCA

Complete Payroll is always there if we have a problem or need something special! Their response time is AWESOME!

My CSR, Andi Dimmick, is The Bomb! She's always friendly, cheery, and with all her clients, makes me feel like she has carved time out for ME. Her customer service is AWESOME, and the personal touch means so much!

Elvira Aletta

Explore What's Next

Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.

Peter Varlan

Mitchell T. Yencer

Things go quite smoothly and I have a very good rep: Megan!

Cindy Van Buren

Heritage Packaging

Great customer support and service!

Lisa Lyons

Attica Auto Supply Inc

Friendly, answered all my questions, and never felt hurried.

Bonnie DeNeef

Nuttall Warehousing LLC

LeeAnn was just wonderful to work with.

Jackie Agusta

Sandvik & Associates Inc

Lee Anne is a wonderful trainer. Concise and clear. A pleasure!!

The program has met our needs! Actually exceeded them!

Great products, great people and no problems!

Gail Stowe

Stowe Potato Sales

Love working with Complete Payroll, especially with Joann Gaedeke. She is amazing! Very thorough and accurate; takes the pressure from me! Love it!

Nancy Miller

N&G Broadway Inc

Very friendly staff, and you are always on top of the services you offer.

I appreciate updates that Complete Payroll provides. Site is easy to navigate. Our rep, Karla, is so accommodating and friendly. We appreciate her also. So happy we made the switch to Complete Payroll!

Frances Sweeney

CPM Golf, LLC

The service that we have received has been EXCELLENT and I can't say enough about Lindsay Ezard's patience and support. Everyone that I have had contact with is professional, knowledgeable, and personable. I have received many calls from your competitors wanting to talk to us but I tell them I am very happy with our service!

Lora Miller

Tim's Trim Inc

Great company to work with. Wonderful people; knowledgeable, helpful, and friendly!

Customer Service and payroll representatives are excellent!

Sally Kovatch

Nothnagle Drilling, Inc

The program works very well for our company. We like the virtual payroll option and our Account Representative, Ashley, is always very responsive and helpful!

Teri Peters

Long Pond Pediatrics

For 11+ years, Andrea Dimmick has been our CSR. She is extremely competent, helpful, responsive. Evolution portal, once trained, is easy to use and again, if we ever run into an issue, Andrea walks us right through. I would highly recommend... and have!

Nicole Begin

Town Of Pembroke

Love working with CPP. They have made life so much simpler for me.

I have worked with two other payroll companies and Complete Payroll has been the best in payroll custom packages and customer support! The payroll reports are readable with larger font when printed and program is user friendly.

The customer service is beyond compare!

Barbie Gozelski

LeRoy Country Club

When I need something, you always help. You're easy to get ahold of; you DON’T put me on hold! I get to email or talk to a real person (Lindsay) and she's always consistent.

Nancy Miller

N&G Broadway Inc

Very friendly staff, and you are always on top of the services you offer!

Patricia Gilbertson

GLG Development Corp.

CPP has resources that consistently monitor payroll regulations at all levels that ensures compliance. This is a great boon for a small business with limited personnel.

Elizabeth Barefoot

Barefoot Septic & Sewer Inc

I have recommended Complete Payroll to my clients for years. You have the best customer service of any payroll company I deal with. I know that mistakes will happen on occasion, but Complete Payroll really works to resolve issues promptly.

Kris Dussmann

Coordinated Plan Inc

We are a Complete Payroll customer and have been very happy with our relationship. We have had no problem referring CPP to our business owner clients.

Margaret Urlacher

Pittsford Realty Corp

Customer Service is awesome! Love Andrea 😀

Our payroll specialist, Ashlee Adams, is extremely knowledgeable, helpful and quick to respond to all questions and concerns. She has alleviated many stressful situations for our company and is a true pleasure to work with! Thank you Ashlee!

Friendly employees, lots of resources. 

Kathy Cassetta

Cassetta Agency Inc

You have the best employees working for you. They are professional and a delight to work with!

Joe Czerny

Mercy Flight Inc

Service reps are so helpful and always available. Andrea is the best!

I love our CSR Megan. She makes my life so easy. I used to be with one of your competitors and the CSR there treated me like a number. Megan treats me like she is part of my team.

Patty Dugan

Lynn-Ette & Sons Inc

Any time I need anything we always have a prompt response from you.

Kris Dussmann

Coordinated Plan Inc

We are a Complete Payroll customer and have been very happy with our relationship. We have had no problem referring CPP to our business owner clients.

Fantastic service! Friendly helpful staff. Your company was and is the most sourced not only with payroll needs but also with the update and verbal connection with your clients when it came to the COVID-19 PPP. Believe me when I tell you, I had less help from my bank or my Accountant! Thank you!

Recent Articles from the Blog

We're constantly publishing content about payroll, human resources or anything related to managing your people.

Subscribe to Our Newsletter

Twice a month we share relevant and timely blog articles and other resources. No solicitations. No funny business. Just quality stuff to help employers.

Is your payroll or HR situation anything less than perfect?